If you are looking for any system, nationwide, please contact us for a free quote and assessment. ACI is a telecommunications interconnect company in business for over 14 years. Many of our staff have worked in telecomm even longer, and have training from a variety of equipment manufacturers including multiple IP Telephony product lines.

We believe in offering a consultive relationship to our clients, keeping their best interests, both financial and functional, foremost at all times. There are always corners that could be cut, and if a client wants to explore such options, we explain foreseeable tradeoffs. We have a few 'they told us, we should have listened' references from over the years, and it's having warned them that has them as our clients, now.

We've also worked with a variety of other vendors on projects, such as integrating add-ons. If part of a project requires a certification that we don't have, we'll proactively point out the need, and are happy to work with other vendors, or recommend one with references from our experience.

Integral to our consultive relationship approach, we have agency relations with; literally, dozens of 'Carriers', so we can find rate plans and service bundles best suited a clients' actual usage. We don't just tout 'per-minute' du jour; we offer audits of past usage to concretely cost-justify proposed changes. Also, our ongoing experience with carriers sometimes lets us spot potential 'speed bumps'; if a carrier is 'reorganizing' and has had cutover dates slip, they may still be OK for adding some new lines, but we might recommend thinking twice about using only them for moving to a new location. We do track carrier orders, not just submit them, but a few have had (usually brief) periods of last-minute surprises, and if that's happening, we've probably heard about it. Our long association with the carriers also lets us know who to contact, there, to effectively escalate a business-threatening emergency.

ACI is a Agent for Evolve IP. Evolve IP is a Managed Technology Provider that has created a new way for businesses to buy, manage, and secure the technologies that they use to communicate.  Our unique approach represents an unequaled option in the market for companies to turn their vital communications technologies into a competitive advantage.  With a broad range of expertise in the areas of Managed Telephony , Hosted Applications , Managed Networks , and Network Security , ACI can partner with businesses of all sizes to provide a complete outsourced solution or an augmentation of a current infrastructure.

By integrating these four key technology practices, ACI delivers three key benefits to businesses: 

Through our feature rich service offerings we are enabling today's' workforce to realize increased productivity.  Since our services are delivered from geographically diverse Technology Centers and managed 24x7 by our team of professionals, we provide businesses with security and stability that cannot be matched with onsite equipment and staff.    Because of our service delivery methodology that combines multiple offerings into a single, managed solution, we are able to provide companies with simplification of their communication tools which results in a lower Total Cost of Ownership.    

Through substantial investment with key technology partners like Cisco, Broadsoft, Acme Packet, SAP and IBM, ACI has constructed a world class service delivery architecture to create a one of a kind value proposition to the market. Our Platforms and Support Systems are built from the ground up, based on over 150 years of collective experience, to deliver a Tangible Quality of Service (TQoS) to our customers.
 

ACI's disciplined; consultative approach is geared towards discovering the goals and challenges of a business. Based on information obtained through that process, we will work with you to produce a Solution Summary for the purpose of establishing a Technology Roadmap to define your communications strategy.